Superior Tool Company's Privacy Policy

Last updated: July 08, 2008

Superior Tool Company is sensitive to the private nature of information you provide to us over the Internet. Our Privacy Policy is designed to maximize your ability to protect your personal, private information while at the same time giving you the opportunity to obtain interesting and useful information, products and services. This Privacy Policy describes how we treat information received about you when you register, purchase products or enter contests. Please read our Privacy Policy carefully.

This privacy statement governs only personal information we collect from our customers and online from our web site users ("you"), through Superior Tool Company products, services, software, web sites, contacts and/or relationship with you.

Also, please be aware that our company may change this Privacy Policy from time to time. If we do, we will post any changes, so be sure to check back here periodically.

INFORMATION - HOW WE GET IT AND HOW WE USE IT

When you register on our sites, purchase products, or enter contests, you will be providing personal information to our company. Personal information includes your name, phone number, address, e-mail and other information by which you can be personally identified.

We also collect usage information from you when you visit us. Web site usage information is not personally identifiable information. It describes how our Web site is used and navigated, including the number and frequency of visitors to each Web page and the length of their stay. Web site usage information also includes the domain names of browsers that visit our Web site, time of day the Web site was visited and other non-personally identifiable information.

Information We Collect

We collect the information you give us in order to provide you products and services, inform you about our products and fulfill your orders and service requests.
We work with consumer marketing companies to help us better target our services and product communications to you.
We use cookies and other Internet technologies to manage our web sites and e-mail programs, to offer you personalized experiences and to help us manage our web sites.
When you access our web sites, we will log your IP address in our web server logs. We also collect related information such as browser type, operating system, and Web pages visited to help manage our web sites.

How We Use Personal Information

We use personal information to deliver the services and support, or to carry out the transactions you have requested.
We use the information collected to send communications to you, such as product safety information, your transactions status (for example, order confirmations), information about products and services available from Superior Tool Company and its corporate affiliates, promotional offers, and surveys.
We use the information to customize, analyze, and improve our products, services (including our web site), technologies, communications and relationship with you.
We use the information to enforce our conditions of sale, website terms and/or separate contracts (if applicable) with you.
We use information to prevent fraud and other prohibited or illegal activities.

On some Superior Tool Company sites you may register to receive periodic updates via email. One of the services these sites offer to you when you register is to notify you by e-mail about new products and services available from Superior Tool Company or from trusted third marketing partners. These notices and offers will be targeted to your individual preferences and tastes.

Your Choices

You may instruct Superior Tool Company to stop sending you certain promotional materials (e.g., e-mail messages, catalogues) by following the unsubscribe instructions provided in our materials.
Click here to unsubscribe from (opt out of) direct mail, telephone, fax or e-mail communications.
You may contact Superior Tool Company to determine the types of personal information that we process and to correct or update your personal information.

Protecting Personal Information

We understand the importance of ensuring that your personal information is secure and protected. We use a variety of security technologies and procedures to help protect personal information from unauthorized access, use, and disclosure.

Disclosing Personal Information

Except as described below, we will not disclose your personal information to other third parties unless you have provided consent.
We may disclose your personal information in connection with law enforcement, fraud prevention, or other legal action as required by law or regulation, or if Superior Tool Company reasonably believes it is necessary to protect Superior Tool Company, its customers or the public.

How to Contact Us

Superior Tool Company believes that knowing more about you will enable us to serve you better. It permits us to personalize the site content and services we offer to you. Your questions, comments and feedback are very important to us. For privacy-related issues, please contact us by email or write to us:

Superior Tool Company
100 Hayes Dr., Unit C.
Brooklyn Heights, OH 44131